1. Introduction

This document contains information on the processing of personal data in the context of our use of customer data.

2. Person responsible for personal data

The data controller responsible for the processing of your personal data is:

Rerso Holding AB
556958-3486
JÄRNYXEGATAN 9
213 75 Malmö
Sweden

3. General

Rerso Holding AB is responsible for personal data in accordance with the Data Protection Regulation (2016/679). This information explains how we handle the collection, processing, use and sharing of your personal data. Rerso Holding AB’s policy regarding personal data processing is to show the greatest consideration regarding the personal data we handle and we store your personal data for the time that we have reason to keep it. We strive to be transparent about how we use your personal data and how you can control your information.

4. What information do we collect about you?

Rerso Holding AB collects your personal information when you register with us, buy or order an item. We also collect information when you voluntarily participate in competitions or contact our customer service. If you have signed up for our newsletter, your e-mail address and possibly your name will be used for marketing purposes until you cancel your subscription. You can cancel your newsletter subscription at any time by contacting us or clicking on the unsubscribe link in the newsletter’s footer. Website usage information is collected via cookies. To fulfill an order on our website, you may be asked to provide details of your name, social security number, e-mail address, delivery address and telephone number.

5. How do we process your information?

We collect and process information about you that is required to process your order, manage your account, payment information, deliveries and send news and offers. All personal data is processed with due regard for confidentiality and always with legal support. If necessary, your personal information will be transferred to our service providers (eg shipping companies and billing companies) or relevant authorities.

6. How long is personal data stored?

Rerso Holding AB saves the personal data as long as it is needed for the purpose for which it was collected or as long as it is required by law or other regulations. Purchases, order history and complaints are saved as long as we are obliged to do so in order to comply with the law. Marketing data is saved until you request to no longer receive marketing material. Data for preventing abuse and crime are stored as long as needed to prevent and report crimes.

7. Your rights

You have the right to request information about your personal data that we process. You have the right at any time to request correction or deletion of your information which you consider to be incorrect.

8. Complaints

If you have any questions about how your personal data has been processed, you can contact us or file a complaint with a regulatory authority.

9. Contact us

You can contact us via:

• Email: info@rugshop.eu

• Phone: +46 (0) 40-21 00 00

Or write to:

Rerso Holding AB
Järnyxegatan 9
213 75 Malmö
Sweden

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