Payment

Rerso Holding AB guarantees that the payment options offered through the online store are secure. For safety and simplicity, Rerso Holding AB has chosen to use card payment and payment against invoice. When paying by card, the money is reserved directly from the account at the time of purchase. When ordering products that are an order item and to be manufactured according to your order with the invoice payment option, the entire invoice amount is paid according to the invoice’s payment terms.

Delivery

The delivery time from order to your delivery point is normally 1 to 5 working days, depending on where in the country you live. Some locations do not have a daily run-off and the delivery may take a few days longer. Often we will send your order the same day if it arrives before 11.00 AM.

Larger bulky items and packages of high weight can also be sent directly from our supplier to your home address, ie. these do not need to be picked up from parcel agents.

We reserve the right to ensure that delivery times during promotions and major holidays may take a few days longer than normal delivery times.

Specified preliminary dates are not confirmed and may differ by +/- one week.

Delivery is made to the nearest parcel representative based on the postal code in the delivery address. Rerso Holding AB cannot select a specific representative as this is done automatically by the carrier.

You have the right to cancel the purchase at no charge:

• If you do not approve a suggested delivery time in case of any delays.

• On occasions when it is impossible for Rerso Holding AB to fulfill the order, for example if suppliers cannot fulfill their undertaking.

Rerso Holding AB reserves the right to exempt itself from all claims for compensation to the customer regarding delays or items that have been based on the product range.

If the customer does not pick up the package from the agent within the announced time and the package is returned to Rerso Holding AB in return, the customer will be charged a handling fee of 29 Euro.

Return shipping costs apply as soon as your order has left our warehouse, even if the goods have not arrived at the place of delivery.

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